What is the format of the ITIL 4 Foundation exam?

The exam consists of 40 multiple-choice questions to be completed in 60 minutes. You need 65% or higher (26 correct answers) to pass.

How much does the ITIL 4 Foundation exam cost?

The cost of the exam varies by region and provider, generally ranging between $150 to $350. Check PeopleCert’s official site or authorized training providers for current pricing.

Is the ITIL 4 exam difficult?

The exam is considered entry-level and is manageable with proper preparation. Most candidates pass on the first try if they study the key ITIL 4 principles and take practice exams.

How can I register for the ITIL 4 exam?

You can register for the exam online through PeopleCert. After creating an account and purchasing your voucher, you can schedule your exam anytime.

Do you offer ITIL 4 practice questions?

Yes, we offer a free 50-question demo pack and advanced packages with 150 and 350+ questions that simulate the real exam experience.

ITIL4 Foundation Certification

Certification Program

Master IT Service Management with ITIL 4 Foundation

Start your journey with globally trusted ITIL principles. Get certified from anywhere, anytime.

About the Exam

Question count

40 questions

Duration

60 minutes

About The PeopleCert

PeopleCert is the official exam provider for ITIL certifications. It partners with AXELOS (the owner of ITIL) to deliver globally recognized qualifications in IT service management. Candidates register and schedule either an online-proctored or test-center exam, complete identity verification, and receive results with a digital certificate/badge upon passing. PeopleCert also manages candidate profiles, vouchers, and retake options, and publishes the official syllabus and exam policies.

Prepare for ITIL® 4 with focused drills

Practice realistically and analyze progress by topic.

Fresh sets every attempt

Each ITIL® 4 exam is unique, generating new question variants and shuffling items and answers, so focus learn not memorize.

You can set the question count and duration (e.g., 40 or 60 in 60 minutes) and focus by domain: Key Concepts, Guiding Principles, Service Value System, or Practices.

ITIL 4 Analytics

By analytics you can track success, accuracy trends, domain coverage, and average time per item to keep you on pace for exam day.

Statistic

Success trends
Topic-based analysis
Speed and pacing

+93%

7 days

Practice for the ITIL 4 Exam with Confidence

Start with a free 50-question demo. No payment required. Upgrade anytime for full access to 150 and 350+ question packs.

Try the ITIL 4 Exam Simulator – Free Demo

Practice with 50 curated ITIL 4 Foundation questions. Test yourself under real exam conditions before upgrading.

50 ITIL 4-aligned questions with explanations
Timed and untimed practice modes
Realistic exam simulation
Instant feedback and performance tracking

Start Free Demo

Our platform helps you get exam-ready with ITIL-aligned practice questions, mock exams, and explanations. Practice in realistic environments and track your progress with performance analytics. Join thousands of users preparing to pass ITIL 4 on their first attempt.

🔥 40% off150 Questions

ITIL 4 Foundation Essential

Balanced foundational pack of 150 essential ITIL 4 questions.

Dynamic exams with domain balance
Detailed explanations
Exam customisation
Progress tracking
Domain based analysis
Speed based analysis

$15.59$25.991-month access • see prices for longer durations

Dynamic exams with domain balance
Detailed explanations
Exam customisation
Progress tracking
Domain based analysis
Speed based analysis

Learn More

🔥 40% off350 Questions

ITIL 4 Foundation Master

Advanced set of 350 ITIL 4 Foundation questions covering all official topics.

Dynamic exams with domain balance
Detailed explanations
Exam customisation
Progress tracking
Domain based analysis
Speed based analysis

$23.99$39.991-month access • see prices for longer durations

Dynamic exams with domain balance
Detailed explanations
Exam customisation
Progress tracking
Domain based analysis
Speed based analysis

Learn More

Who Needs ITIL® 4 Foundation?

ITIL 4 Foundation introduces the service value system, guiding principles, and core ITSM practices. It suits professionals who support, operate, or improve IT services and want a consistent framework for reliability and value delivery.

Service Desk Analyst

Service desk analysts benefit from ITIL 4 by learning a structured approach to incident and request management, clearer escalation paths, and better communication with users and resolver teams.

IT Support Technician

IT support technicians gain a shared language for classification, prioritization, and troubleshooting, along with foundational knowledge of practices that reduce repeat issues and improve service restoration times.

Systems Administrator

Systems administrators use ITIL 4 to align day-to-day operations with change, incident, and problem management practices, improving stability, risk control, and cooperation with service owners and product teams.

Why Get ITIL 4 Foundation Certified?

Understand Modern ITSM

Learn the foundational concepts of service management including value co-creation, service value system, and continual improvement.

Boost Career Prospects

ITIL 4 certification is globally recognized and highly valued by employers seeking IT service professionals.

Prepare for Higher-Level ITIL Modules

ITIL 4 Foundation is a prerequisite for advanced modules such as Managing Professional or Strategic Leader.

Improve IT Service Delivery

Gain actionable knowledge that you can apply immediately to improve your team's service performance.