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Terms & Conditions

These Terms & Conditions govern your use of FindExams.com. By registering or using our platform, you agree to follow these rules regarding accounts, payments, refunds, exams, and responsibilities.

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1. Who We Are

FindExams is operated by PunkRise LLC. References to “FindExams,” “we,” or “us” mean PunkRise LLC as the service provider.

2. Platform Use

FindExams provides online mock exams to help users prepare for certifications such as PMP, PMI-ACP, and ITIL 4 Foundation. Use is personal, non-transferable, and non-commercial.

3. Accounts & User Responsibilities

Accurate Information

You must register with valid, accurate information and keep it updated. You are responsible for maintaining the confidentiality of your credentials.

Account Security

You are responsible for all activity under your account. Notify us promptly of any suspected unauthorized access.

No Account Sharing

Each account is licensed to a single individual. Sharing login credentials or granting others access to your purchased content is prohibited and may result in a permanent ban without refund.

4. Intellectual Property

All content, including questions, explanations, UI/UX, code, and analytics, is owned by FindExams/PunkRise LLC. You may not copy, redistribute, resell, or reverse-engineer any part of the platform without written permission.

5. Payments & Third-Party Processors

Stripe Handles Payments

All payments are securely processed by Stripe. FindExams does not collect or store full card numbers, CVC/CVV codes, or bank account details. We may receive limited metadata (e.g., transaction IDs, status) to fulfill your order.

Third-Party Responsibility

Stripe is responsible for the processing and security of card data submitted at checkout. For details, please refer to Stripe’s own terms and privacy policy.

6. Refund Policy

No Refund After Exam Start

Once you begin your first exam attempt from a paid package, refunds are not available.

Refund Requests (If Not Started)

If you have not started any paid exam, you may request a refund within 7 calendar days of purchase. Requests are reviewed manually and answered within 7 business days.

7. Demo vs Paid Packages

Demo Packages

In demo packages, users may adjust duration and question count to explore the platform. Demo is for trial only; advanced analytics and some features may be limited.

Paid Packages

For paid packages, question count and duration are fixed to preserve exam integrity and comparability.

8. Access Rules

During Active Period

While your package access is active, you can take exams and review questions and results associated with that package.

After Expiration

When a package expires, full question content and detailed results from that package may no longer be available. High-level exam records may remain visible.

9. Warranties Disclaimer

The service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee a pass on any official certification exam.

10. Limitation of Liability

To the maximum extent permitted by law, FindExams/PunkRise LLC will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or data, arising from your use of the platform.

11. Termination

We may suspend or terminate accounts that violate these terms, misuse the platform, or attempt unauthorized access.

12. Changes to These Terms

We may update these Terms & Conditions from time to time. Material changes will be communicated via email or in-app notifications.

13. Governing Law

These terms are governed by applicable laws of the jurisdiction where PunkRise LLC is organized, without regard to conflict-of-law principles.

14. Contact Information

For questions regarding these terms, payments, or refunds, contact us at support@findexams.com.