1.During requirements approval, a late request from a sales manager requires significant updates to relationships and traceability. What is the most likely root cause of this situation?
Correct:D — Not all relevant stakeholders were identified in the stakeholder register
Late changes to requirements and traceability often occur when relevant stakeholders were not identified early. Missing stakeholders frequently introduce new needs later, increasing rework and complexity.
2.A business analyst identifies low sales performance and recommends reorganizing the sales team. Which tool is most beneficial to support this action?
Correct:B — Job analysis
Job analysis is used to identify, evaluate, and modify job roles, responsibilities, and performance expectations, making it suitable when reorganizing teams to improve performance.
3.When tailoring communication based on stakeholders’ relationships to the solution, which tool is most appropriate?
Correct:D — Onion diagram
An onion diagram visualizes stakeholder proximity and relationship strength to the solution, helping tailor communication and engagement strategies accordingly.
4.Why does a business analyst perform stakeholder analysis after establishing a stakeholder register?
Correct:A — To understand stakeholder characteristics and determine their interests and positions
Stakeholder analysis is conducted to understand stakeholder characteristics and to determine their interests, influence, and positions related to the solution.
5.As a business analyst, when should stakeholder identification begin?
Correct:C — As early as possible when identifying the problem or opportunity
Stakeholder identification starts as early as possible, beginning when the problem or opportunity is first identified. Early identification focuses on key stakeholders needed to understand the situation and validate the business need.
6.How can unconfirmed elicitation results help in identifying stakeholders?
Correct:C — They may prompt follow-up discussions that reveal additional stakeholders
Unconfirmed elicitation results may trigger follow-up discussions that lead to the discovery of additional stakeholders and deeper understanding of product-related information.
7.After completing the situation statement, obtaining business case approval, and identifying stakeholders through a group brainstorming session, what should a business analyst do next?
Correct:D — Analyze the collected ideas into a usable form
Brainstorming consists of idea generation followed by analysis. After collecting ideas in a group setting, the next step is to analyze and structure those ideas into a usable form before formal documentation.
8.Stakeholders may be confused about their assigned roles versus desired roles during business analysis activities. What is the most effective way to clearly assign roles and responsibilities?
Correct:D — Use a RACI matrix to assign one accountable for each activity
A RACI matrix clarifies roles by defining who is Responsible, Accountable, Consulted, and Informed for each activity, reducing confusion and overlap among stakeholders.
9.Which enterprise environmental factor can influence the identification of product stakeholders?
Correct:A — Enterprise and business architectures
Enterprise and business architectures include organizational models and role descriptions that help identify stakeholders and understand their relationships to the product.
10.Why should a business analyst perform stakeholder analysis for each stakeholder even when personas are used to group them?
Correct:A — Stakeholders within the same group may use the product differently
Even within the same stakeholder group, individuals may interact with or use the solution differently. Performing stakeholder analysis at an individual level helps capture these variations.